Reinhard Mohn GmbH, Carl-Bertelsmann-Strasse 270, D 33335 Gütersloh Globex Africa 1 S.à r.l., 12C, rue Guillaume Kroll, L-1882 Luxembourg Saham Outsourcing Luxembourg S.à r.l., 6, rue Eugene Ruppert, L-2453 Luxembourg
Chairman of the Managing Board: Thomas Mackenbrock
Managing Board: Thomas Mackenbrock and Otmane Serraj
Responsible for content: Andrew Slater, Director Global Marketing & Communications, Arvato CRM Solutions GmbH
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Dos tercios de los directivos de compañías de seguros conceden una importancia alta o muy alta a la gestión de la experiencia de cliente. Sin embargo, ¿se refleja esto en sus actividades de comunicación? ¿Cómo perciben los clientes finales sus servicios?